Urbanise Operations Centre and Workforce Update 3 February 2017

Posted on February 3, 2017

On Friday February 3rd 2017, Urbanise released an update to the Operations Centre and the Mobile Workforce App.

New Job Template Types

We’ve created new Job Template TYPES to help define which jobs are reactive vs planned.

Other New Job Types

We’ve created a total of 6 new job types to aid in managing your jobs.

Those with SMS setup will now also receive SMS notifications for each reactive job assigned to them.

Filter Performance Reports by Supplier or Agent

Filter your SLA Breakdown Report by Supplier or Agent:

Click here for more information on the above Operations Centre enhancements.

Introducing the Home Screen and Planned Tile to the Mobile Workforce Apps

We have updated the Force IOS and Android apps to bring the Home screen and Planned tile across, aligning with the web app, and the new Job Type functionality.

Please ensure that you update the Force IOS and Android Apps to the latest version in conjunction with this update.

Click here for more information on the above Mobile Workforce enhancements.

This update also included various bug fixes and performance enhancements.